Terms and Conditions

This agreement is a contract between the customer (you) and Elise Design, a business of Elise Clothing Discretionary Trust ABN 24962355814, 195 King St Newtown NSW 2042(for the purposes of these Terms and Conditions, Elise Design). These terms and conditions apply to the ordering, purchase, fulfilment and delivery of goods from http://www.elisedesign.com.au/

Please read the following Terms and Conditions carefully before placing your Order with Elise Design. These Terms and Conditions contain important information about the ordering, processing, fulfillments and delivery of goods, including limitations of liability. In addition to these Terms and Conditions, other important conditions may be applicable to your Order, such as the Elise Design Returns Policy or specific terms for certain Goods as identified in the product description field on the Website.

If you do not understand these Terms and Conditions or if you have any questions, please contact our Customer Service Centre on 02 8097 8342 or email us at customer.service@elisedesign.com.au and a representative will be happy to assist you. 

The following apply to these Terms and Conditions.

Business Days means a week day in which trading banks are open for the transaction of banking business in Sydney, Australia.

Delivery Address means the address to which the Goods are to be delivered as stated on the electronic Order form on the Website, excluding Post Office Boxes.

Delivery Agent means any nominated third party delivery or shipping company for Elise Design.

Delivery Fee means the fees charged by the Delivery Agent of Elise Design for the delivery of Goods in accordance with clause 7, as amended from time to time.

Goods means the items offered for sale, described or displayed on the Website.

GST has the meaning provided by A New Tax System (Goods and Services Tax) Act 1999 (Cth).

Law means any written rule or collection of rules, including, but not limited to any statute, regulation, order or rule, any government ordinance or by-law, any governmental agency's rule, regulation or determination, and any form of custom or policy recognised and enforced by judicial decision.

Order means a request by you to purchase Goods from Elise Design in accordance with these Terms and Conditions.

Personal Information has the meaning as defined under the Privacy Act 1988 (Cth).

Price means the purchase price of each Good as specified on the Website (for the avoidance of doubt, including GST).

Privacy Policy means the Elise Design Privacy Policy found on the Website.

Returns Policy means the Elise Design Returns Policy found on the Website.

Terms and Conditions means these terms and conditions, as amended from time to time.

Website means http://www.elisedesign.com.au/

Website Terms means the terms and conditions governing your use of the Website, in addition to these Terms and Conditions.

We or Us or Our or Elise Design means Elise Design Pty Ltd (ABN 24962355814).

You or Your means you as the purchaser of Goods from Elise Design pursuant to these Terms and Conditions.

2.1 You agree to be bound by these Terms and Conditions when you submit an Order.
2.2 Each Order you place will be a separate and binding agreement between you and Elise Design with respect to the supply of Goods, in accordance with these Terms and Conditions

3.1. You may place an Order through the Website by submitting the electronic Order form on the Website.
3.2. An Order submitted by you on the Website in the manner described on the Website is an offer by you to purchase Goods for the Price (plus any Delivery Fee and for the avoidance of doubt, GST) as specified at the time you submit your Order.
3.3. You acknowledge that all Orders through the Website are with respect to Goods intended for personal and domestic use only and non-commercial use, and quantity restrictions may apply as set out on the Website from time to time.
3.4. In completing the electronic Order form, you agree to provide complete and accurate information as to your personal details (or those of your nominated recipient for gifts) to enable the processing and delivery of your Order. This information will also be used by the Delivery Agent to fulfil your Order. Elise Design will not be liable to you for your loss or that of any third party for a delay or failure to process, fulfil or deliver Goods to you (or your nominated recipient) due to inaccurate or incomplete personal details provided in respect of an Order by you.
3.5. You may Order from Elise Design if you are aged 16 years or over, have an active email account and a telephone number at which you can be easily contacted.
3.6. Once you submit your Order, cancellations of your Order or changes to the Goods in your Order cannot be made (unless changes to the Order are made by agreement with Elise Design in accordance with clause 5.1 of these Terms and Conditions and any cancellations are otherwise in accordance with these Terms and Conditions). However, we will allow you to return Goods in accordance with the Returns Policy. You must check your Order carefully prior to submitting your Order with us. For terms regarding cancellations or returns of Orders, see the “Order cancellation and returns” section (clause 11) of these Terms and Conditions.
3.7. Where you place consecutive or separate Orders for Goods, we cannot consolidate the Orders into one. A separate Delivery Fee will apply to each Order in accordance with clause 7. Subject to clause 3.3, you can order as many Goods as you would like in an Order up to the total Order value of $3,000 (exl GST).
3.8. You will be provided with an automatic Order number upon submission of your Order to the Website. The Order number is required when contacting our Customer Service Centre in regards to your Order.

4.1 Elise Design reserves the right to accept or reject your Order for any reason at any time.
4.2 When we accept an Order, it represents an agreement by Elise Design to supply you the Goods in accordance with the Order and these Terms and Conditions.
4.3 In the event that we reject an Order under clause 4.1, we will notify you of that rejection and the reason for rejection via email within five (5) Business Days after the placement of the Order. Elise Design will not be liable to you for your loss or that of any third party for the rejection of an Order.
4.4 Where we reject an Order and your payment for the Goods has already been processed, we will refund any money paid to us in respect of that Order and make reasonable endeavours to process the refund within five (5) Business Days. Your receipt of your refund will depend on the period of time it takes your financial institution to finalise the refund. Elise Design is not liable with respect to any loss, damage, cost, expense or injury you or any third party incur as a result of any delay in processing your refund.
4.5 If we are unable to contact you in relation to your Order under these Terms and Conditions using the contact details you provide during the Order process after having made reasonable attempts to contact you, we will reject the Order under clause 4.1 and we will notify you of that rejection via phone or email within five (5) Business Days after the placement of the Order. Elise Design will not be liable to you for your loss or that of any third parties.