We appreciate that buying online doesn’t allow you to try garments on and sometimes things don’t fit or just don’t suit you. We want you to be happy so we offer customers 14 day returns or exchanges. To arrange a return simply complete the form below or call our Customer Service Team on +61 2 9029 2976 who will happily help you organize everything. Postage for returns remains your responsibility. Our only requirement is that items have not been worn and all tags are still attached.
We take pride in the quality and workmanship of our products and we strive hard to ensure you don’t receive faulty items. If however for some reason you receive a less than perfect product, please email or call our Customer Service Team on
+61 2 9029 2976 who will assist you in arranging a replacement or refund for you.
Tell Us What You Think:
The Elise Design Team love to hear from our customers. We aim to resolve any issues you might have as quickly as we possibly can. We encourage your feedback – good or bad - as it helps us continually improve your shopping experience so please feel free to contact our Customer Service Team and share your thoughts with us.