Returns

We understand that buying online doesn’t allow you to try garments on and sometimes things don’t fit or just don’t suit you. Therefore we offer 14 day returns or exchanges. Items must be unworn with all tags still attached. Postage and associated costs for returns remains your responsibility. If you would like to arrange an exchange please contact our team via our live chat locatated at the bottom right corner of this page.

FAULTY ITEMS
We take pride in the quality of our products and we strive to ensure you don’t receive faulty items. However, if for some reason you receive a less than perfect product, please return it and we will arrange a replacement or refund for you.

Submit return


PREFER TO SPEAK TO SOMEONE?
Click on the Chat button on the bottom right corner of this page or call our Customer Service Team on +61 2 8097 8342 who will happily help you organise everything.

Thank you for shopping with Elise Design.