Privacy Policy

We understand your privacy is important and we treat it is such. We need to collect some personal information from you from time to time to allow us to dispatch your purchases and maintain your account history. Such information is stored securely by us and used only for these purposes. Your information will not be shared with other organisations.

Security Policy

Our transaction partner PayPal handles all online payments to Elise Design, so you can shop safe in the knowledge that your details are covered by PayPal’s industry leading encryption and security systems. You can find out more about PayPal’s security systems and policy on their website as well as some handy tips for keeping yourself safe while shopping online.
Your Elise Design website account is protected by a password that you create. Passwords are stored in a secure, encrypted format. We recommend that your password be at least 6 alpha-numeric characters long containing both upper and lower case letters. Sequential characters (abc, 123) should be avoided. Our system will advise you of the level of strength of your password while you are setting it up so you can adjust it accordingly.

Use of cookies for analytics

Our website places a cookie on the hard drive of your computer. A "cookie" is a file which allows us to get an insight into the interests of users. In addition, our website uses third party cookies from Google Analytics, including the following features:
  • Google Display Network Impression Reporting - which gives us additional insight into who has viewed our paid digital advertising on other websites. This will help us optimise and tailor our advertising.
  • DoubleClick Platform integrations & Remarketing with Google Analytics – the integrations between both our web analytics and paid advertising platforms together to give us additional insight. This allows us to tailor our advertising to ensure the right types and offers are shown to you while you are using the internet outside our website.
  • Google Analytics Demographics and Interest Reporting - which gives us insight into behaviour information relating to visitor age, gender and interests on an anonymous and aggregate level. This will help us to understand browsing behaviour to give you a better experience whilst visiting our sites.

Cookies are used to analyse your use of our website. The information we collect and share with third parties through cookies is aggregated and therefore anonymous (it does not include personal information which is likely to identify you). You can access information about Google's Privacy Policy here.

While we recommend that users enable cookies on their browsers in order to enjoy all the features of our website, the decision remains in the hands of the individual. Most browsers allow you to control management of cookies, this will be different depending on each user's PC - refer to your browser help menu for further information.


We encourage your feedback – good or bad - and aim to resolve any issues you might have as quickly as we possibly can. Please feel free to contact our Customer Service Team and share your thoughts with us.